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User Guides
Install/Upgrade M2E TikTok Shop
M2E TikTok Shop Global Settings
M2E TikTok Shop (TTS) provides full order management: automatic order import, tracking number synchronization, and order status updates. Let's take a closer look at order processing via the extension.
The primary task of M2E TTS is to maintain constant order synchronization. Once a customer places an order, it will be imported into the extension.
All imported TikTok Shop orders can be found under TikTok Shop > Sales > Orders. The order overview page shows the information about a buyer, purchased items, the total paid amount, current order status, TikTok Shop Order ID, and an ID of the corresponding Magento Order.
Use Filters to find orders by specific parameters, like order ID or Ship By Date. You can also filter to show orders that do not have corresponding Magento orders created.
<aside> ⚠️ Only the orders placed past the date you linked your TikTok Shop account will be imported to the extension.
</aside>
If you click on the TikTok Shop Order number in a grid, you will be able to view the details of this order.
On the TikTok Shop Order Details page, you can review information about a buyer, purchased items, their price and quantity, payment and shipment details, etc.
The Order Currency will be set automatically based on the TikTok Shop where the product was listed, as determined in the general settings used for the M2E TTS Listing.
Under the Transaction Item(s) section, you can link or unlink the TikTok Shop Product to the related Magento Product.
<aside> ℹ️ All products in the order must be linked to a Magento Product for the successful creation of a Magento order.
</aside>
Under the Order Log section, you can track all the actions related to this order.
In the Comments History block, you can add comments to the imported TikTok Shop orders. Click Add Note to leave a comment. Using the Actions menu, edit or delete your notes as necessary:
M2E TTS will transfer all your notes to the corresponding Magento order and keep them updated according to your edits.