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User Guides
M2E TikTok Shop User Guide
Install/Upgrade M2E TikTok Shop
M2E TikTok Shop Global Settings
M2E TikTok Shop Listings
M2E TikTok Shop Policies
M2E TikTok Shop Orders
M2E TikTok Shop Logs & Events
M2E TikTok Shop Help Center
M2E TikTok Shop Release Notes
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ℹ️ There is no way to disable TikTok Shop (TTS) order import, but you can disable Magento orders creation in case you do not want Magento orders to be created for the corresponding TTS orders.
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Product is Listed By M2E TikTok Shop
- Create Order in Magento – choose “Yes” if you want the extension to create corresponding Magento orders for TTS orders placed for items listed using M2E Connect.
- Magento Store View Source – select from which Store View product data should be taken when Magento order is created.
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✅ If the initial attempt to create a Magento order fails, M2E Connect will initiate an automatic retry. Three recurring attempts will be launched at regular intervals.
M2E Connect may try to create Magento order again if the corresponding TTS order is updated.
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⚠️ The automatic retry mechanism does not cause double orders to be created in Magento for the same TTS order imported through M2E Connect.
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Product Is Listed By Any Other Software
- Create Order in Magento – choose “Yes” if you want the extension to create corresponding Magento orders for TTS orders placed for items listed on the Channel directly or using any other tool (not M2E Connect).
- Magento Store View Source – select from which Store View product data should be taken when Magento order is created.
Choose what M2E Connect should do if the purchased item was not found in your Magento Catalog with the same SKU:
- Do Not Create Order – Magento orders will not be created for such items.
- Create Product and Order – Magento product and order will be created based on TTS order. In this case, you can also specify the Product Tax Class for the newly created Magento Product.
Magento Order Number
- Source – select whether Magento order number should be generated based on your Magento settings or TikTok Shop order number.