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Amazon Integration

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Amazon Troubleshooting

Amazon Glossary

List Action is used for adding new items to your Amazon Inventory.

If an item with the same SKU is present in your Inventory:

• List action will not be executed;
• Magento Products will be linked with the existing Amazon Item.

Linking by SKU

The process of searching for SKU is as follows:

• The SKU is searched among all M2E Pro Listings (Unmanaged ones as well) of the same Account and Marketplace and among products being currently listed.

If the same SKU is found, M2E Pro displays the error: “Product cannot be listed because in your inventory the provided SKU is assigned to the Product with a different ASIN/ISBN. Please check the Settings and try again“.

<aside> ⚠️ If you want to sell the same Magento Product under different ASIN(s)/ISBN(s), you can modify the Product SKU. Click here for more details.

</aside>

• The SKU is searched among the items in your Amazon Inventory.

If the SKU is found, M2E Pro will try to link your Magento product with the relevant Amazon Item. To do it, the following conditions should be met:

1. The types of Magento Product and Amazon Item must coincide:

   • Magento Simple Product or Magento Variational Product with Selected Variation can be linked only with Amazon Simple Product or Amazon Child Product.
   • Magento Parent Product can be linked only with Amazon Parent Product.
   • Magento Child Product can be linked only with Amazon Child Product.

2. ASIN/ISBN of the item in your Amazon Inventory must coincide with the ASIN/ISBN of Magento Product (if it is assigned).

3. The number of Amazon Parent Product’s Attributes must coincide with the number of Attributes of your Magento Parent Product.

4. Amazon Child Product and Magento Child Product must have the same Parent Product.

<aside> ℹ️

If at least one of the conditions is not met, the listing process will be interrupted.

</aside>

Once the products are linked, M2E Pro will request Amazon Item data. You will see "receiving..." next to the Listing Product Price and Quantity until M2E Pro gets the values from Amazon. Once your Revise Rules are met, Channel Item will automatically update with the Magento data.

Defining ASIN/ISBN