potion:slot:left-sidebar
Amazon Integration
M2E Pro provides full order management: automatic order import, tracking number synchronization, order cancelation or refund, order status updates. Let's take a closer look at order processing via the Module.
The primary task of M2E Pro is to maintain constant order synchronization. Once a customer places an Order, it will be imported to the Module.
All imported Amazon Orders can be found under Amazon Integration > Sales > Orders. The order overview page shows the information about a buyer, purchased items, the total paid amount, current order status, Amazon Order ID, and an ID of the corresponding Magento Order.
<aside> ✅ You can access order settings directly from the Orders grid. For that, click on the Order Settings button on top of the grid.
If you have several Amazon accounts connected, select the needed one from the drop-down menu. This will open a new window where you can manage and customize your order settings.
</aside>
Use Filters to find orders for a specific Amazon Marketplace or Amazon Account only. You can also filter to show Orders that do not have corresponding Magento orders created or the Orders that have no Invoice/Credit Memo sent for them.
<aside> ⚠️ Only the Orders placed past the date you linked your Amazon Account to Module are imported to M2E Pro.
Channel Orders created more than 180 days ago are archived. To get them, contact M2E Pro Support.
</aside>
<aside> ✅ M2E Pro can redirect you to the corresponding Magento Product if you click on the item's SKU in the Orders grid. This is possible only if the ordered item is linked to a Magento Product.
</aside>
If you click on the Amazon Order number in a grid, you will be able to view the details of this order.
To view the Amazon Order page in your Seller Central, click on the arrow icon in the Amazon Order # column:
On the Amazon Order Details page, you can review information about a buyer, purchased items, their price and quantity, payment and shipment details, etc.
The Order Currency will be set automatically based on the Amazon Marketplace where the product was listed, as determined in the general settings used for the M2E Pro listing.
Under the Transaction Item(s) section, you can perform linking/unlinking of the Amazon Item to the related Magento Product.
.png){kind=spacer}
<aside> ℹ️ All products in the order must be linked to a Magento Product for the successful creation of a Magento order. Find more details here.
</aside>