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User Guide
Activity logs allow you to keep track of the events and actions related to M2E OTTO Listing, order management, synchronization running, and to troubleshoot the issues if any occur.
Each log record shows the date/time when an action/event occurred, action/event description, which Listing and Product was impacted by the action/event, whether the action/event was run automatically or manually, etc.
You may see the following types of notification messages:
Let's take a closer look at the activity logs.
M2E OTTO Listing logs can be found under OTTO > Listings > Logs & Events.
The M2E OTTO Listing logs record what changed in product data, the success of run actions, updating of Magento Product and OTTO item statuses, warnings/errors returned by OTTO, etc.
You can filter out the records by OTTO Account, creation date or action performed, etc. For example, to see what changes were made to the products via the extension, you need to select Revise Product on Channel. Item updates made directly on OTTO can be listed by selecting External Change.
<aside> ℹ️ In the Listing column, click on the Product’s name to be redirected to the Listing filtered by this precise Item. This way, you can quickly view and manage Item details.
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<aside> ⚠️ External Change filter option shows product changes made directly in OTTO. The extension does not initiate these changes and only records them in product logs.
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<aside> ✅ Use Filters to make your search more reasonable.
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Order log lets you keep track of what Magento orders, shipments, or invoices were created for the corresponding OTTO orders. To review the records, please navigate to OTTO > Sales > Logs & Events.
