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Amazon Integration

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Amazon Troubleshooting

Amazon Glossary

Amazon Prime

Amazon Prime is paid subscription program from Amazon that offers users a guaranteed free same/one/two-day delivery and other benefits. Becoming a Prime Seller allows you to reach over 100 million Prime customer base and increase your competitive edge.

To get your Items on Amazon Prime, you need to use FBA or join the Seller Fulfilled Prime program and maintain good seller metrics. Once it is done, your Items will be highlighted with a Prime badge and guaranteed delivery message on Amazon.

Quick delivery remains the main advantage of Amazon Prime. With the Seller Fulfilled Prime, you are required to use only eligible carriers to meet the high delivery performance standards. You may pay for the shipping with your Seller Central account, then hand the orders to the selected carrier for transportation.

Amazon's Buy Shipping Services tool

M2E Pro Amazon Buy Shipping Service tool allows you to select the proper carrier and print the shipping label for the Prime order fulfillment. Yet, you can provide reliable delivery for non-Prime sales via the Amazon Shipping Services tool.

<aside> ℹ️ M2E Pro Amazon Shipping Service tool is available for the US, UK, DE, CA, US, MX, ES, UK, FR, DE, IT, TR, BR, and IN marketplaces.

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<aside> ⚠️ Amazon establishes its own rates on the shipping labels from the eligible carriers.

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Before you start using the Amazon Shipping Services tool, please make sure:

• you meet the requirements for Amazon Seller Fulfilled Prime;
• you have accepted the Terms and Conditions for Amazon Shipping Service and the carriers you want to use.

<aside> ℹ️ For more details about Amazon's Buy Shipping services, please read this article.

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To access the tool in M2E Pro, go to Amazon Integration > Sales > Orders and select Amazon's Shipping Services action from the dropdown. Alternatively, you can open the tool from the M2E Pro order by clicking Use Amazon's Shipping Services.

<aside> ⚠️ Amazon Shipping Services can be set up only for Unshipped orders.

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<aside> ✅ You will see your Prime orders marked with a  badge in the Orders grid.

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Once opened, you will need to complete several fields, i.e. the date by which the order must be delivered, the package dimensions and weight, Item's shipping origin, etc.